Shipping policy
Thank you for shopping with Joga Coffee. We are committed to providing reliable shipping and ensuring your order arrives in excellent condition. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days, excluding weekends and holidays. Orders placed after business hours or during peak periods may require additional processing time. You will receive an order confirmation email once your purchase is complete, and a separate notification when your order ships.
Shipping Rates and Delivery Time
Shipping costs are calculated and displayed at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Shipping Destinations
At this time, Joga Coffee ships within the United States only. We are actively working toward offering international shipping in the future.
Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow up to 24 hours for tracking updates to become available.
Shipping Issues and Damaged Orders
Joga Coffee is not responsible for delays caused by shipping carriers. If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date at:
📧 [Jogacoffe@gmail.com]
We will review the issue promptly and work toward a resolution.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information. Joga Coffee is not liable for orders shipped to incorrect addresses provided at checkout and cannot guarantee replacements or refunds in such cases.
Product Freshness
We take great care in preparing and packaging our coffee and tea to maintain quality and freshness throughout the shipping process.